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Before we do that ....... let us share our privacy notice with you, as your privacy is important to us.

 

Privacy Notice

Your privacy is important us! 

How we use this information

This privacy policy explains how Toad Hall Day Nursery Ltd use any personal information we collect about you when you complete this form. For more information on Privacy and your rights please see our General Data Protection Regulation Policy (GDPR).

Topics:

What information do we collect about you?

How will we use the information about you?

Where your information is kept and for how long

Who we share your data with

Access to your information and correction

What information do we collect about you?

We collect information about you, including your full name, your child's name, telephone, number, email address and your testimonial.

How will we use the information about you?

We collect this information so that we can see where we are doing well or what we may need to improve on. We only take your name, child's name for verification purposes and your contact details should you request a reply. 

Where your information is kept and for how long

A copy of this information will be kept in our compliments and complaints folder which is held in the office. Your personal information such as your name, your child's name, telephone number and email address is not shown or visible. These records are held for a period of 3 years.

Who we share your data with

The information you provide is shared to Toad Hall staff, but this does not include your personal details, only your testimonial. It is also shared with Ofsted should they ask to see our file during inspection and again will only be your testimonial, not your personal information. Your personal information is only shared by the Management team who immediately destroy evidence of your personal details once the information has been verified. 

Access to your information and correction

You may at any time ask to see this information and make any changes if it is incorrect. You can do this by making the request to the Nursery Manager or Data Protection Officer: Paula Smith on 01268-773386. If you feel that your data has been used incorrectly you can complain to Information Commissioners Office (ICO).

 

 


Customer Satisfaction Survey



Please feel free to write us a testimonial of your experience.
Note: Testimonials written here may be displayed on multiple pages of our website.